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Calderden

Operations Diagnostic

Three weeks to see how your business really runs.

A fixed-price review, agreed before we start. You finish with findings and a blueprint that stand on their own, whether or not you build anything with us.

Length
Three weeks
Price
Fixed, agreed first
You keep
Findings and blueprint
Build
Optional, scoped separately

How the three weeks are used

Map, find, design.

  1. Week 1

    Map how work moves

    Conversations with you and the people doing the work. We trace a few real orders, matters or jobs from first contact to cash, and inventory the tools and spreadsheets they pass through.

  2. Week 2

    Find where it gets stuck

    We compare what the systems say with what people actually do, locate the handoffs that depend on you, and size what each gap costs in time, delay or rework.

  3. Week 3

    Design the blueprint

    We prioritise the fixes, decide what to simplify, configure, connect or build, and walk you through the findings and a phased roadmap.

Participation

Who takes part

  • You

    A kickoff, a few working sessions and the final walkthrough. Decisions about priorities are yours.

  • Your team

    Short conversations with the people who do the work, so the map reflects reality rather than the org chart.

  • Calderden

    Runs the sessions, reviews the material, and writes the findings and blueprint.

Scheduling is agreed at the start to fit how your business runs.

Material

What we review

  • Tools, spreadsheets and how they connect
  • A few real jobs, orders or matters, end to end
  • Reports leadership relies on
  • Approval and pricing decisions
  • Handoffs between people and teams
  • Where information is entered more than once

Access is limited to what the review needs, agreed with you up front.

What the work looks like

A sample blueprint, in brief.

Illustrative example, not a client deliverable.

1 · Workflow map

  1. Inquiry
  2. Quote
  3. Approval· stuck
  4. Schedule
  5. Deliver
  6. Invoice· stuck

2 · Findings, by priority

  • HighEvery quote above a threshold waits for the owner, adding days before approval.
  • HighInvoices are built by hand from three sources, so billing lags delivery.
  • MediumCustomer details are entered twice in separate tools and drift apart.
  • LowThe weekly report is rebuilt from exports instead of read from one place.

3 · Phased roadmap

  1. Phase 1

    Set approval rules and a pricing floor the team can apply.

  2. Phase 2

    Connect the job record to invoicing; retire the manual sheet.

  3. Phase 3

    Read a short scorecard from the system for a weekly review.

After week three

Then you decide.

  • Act on it yourselves

    The blueprint is written so your team, or another provider, can use it.

  • Scope a build with us

    Any build is quoted separately, from the blueprint, before work starts.

  • Pause

    Some findings are best handled later. The priorities stay useful.

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