Operations Diagnostic
Three weeks to see how your business really runs.
A fixed-price review, agreed before we start. You finish with findings and a blueprint that stand on their own, whether or not you build anything with us.
- Length
- Three weeks
- Price
- Fixed, agreed first
- You keep
- Findings and blueprint
- Build
- Optional, scoped separately
How the three weeks are used
Map, find, design.
Week 1
Map how work moves
Conversations with you and the people doing the work. We trace a few real orders, matters or jobs from first contact to cash, and inventory the tools and spreadsheets they pass through.
Week 2
Find where it gets stuck
We compare what the systems say with what people actually do, locate the handoffs that depend on you, and size what each gap costs in time, delay or rework.
Week 3
Design the blueprint
We prioritise the fixes, decide what to simplify, configure, connect or build, and walk you through the findings and a phased roadmap.
Participation
Who takes part
You
A kickoff, a few working sessions and the final walkthrough. Decisions about priorities are yours.
Your team
Short conversations with the people who do the work, so the map reflects reality rather than the org chart.
Calderden
Runs the sessions, reviews the material, and writes the findings and blueprint.
Scheduling is agreed at the start to fit how your business runs.
Material
What we review
- Tools, spreadsheets and how they connect
- A few real jobs, orders or matters, end to end
- Reports leadership relies on
- Approval and pricing decisions
- Handoffs between people and teams
- Where information is entered more than once
Access is limited to what the review needs, agreed with you up front.
What the work looks like
A sample blueprint, in brief.
Illustrative example, not a client deliverable.
1 · Workflow map
- Inquiry
- Quote
- Approval· stuck
- Schedule
- Deliver
- Invoice· stuck
2 · Findings, by priority
- HighEvery quote above a threshold waits for the owner, adding days before approval.
- HighInvoices are built by hand from three sources, so billing lags delivery.
- MediumCustomer details are entered twice in separate tools and drift apart.
- LowThe weekly report is rebuilt from exports instead of read from one place.
3 · Phased roadmap
Phase 1
Set approval rules and a pricing floor the team can apply.
Phase 2
Connect the job record to invoicing; retire the manual sheet.
Phase 3
Read a short scorecard from the system for a weekly review.
After week three
Then you decide.
Act on it yourselves
The blueprint is written so your team, or another provider, can use it.
Scope a build with us
Any build is quoted separately, from the blueprint, before work starts.
Pause
Some findings are best handled later. The priorities stay useful.
The button opens a short contact form; it prepares an email in your own app.